Thwarted.

For a week and a half now, almost everything for which I have exchanged currency has either malfunctioned or not been what I wanted.

* I bought a new cell phone and it buzzed in my ear. Now it is being exchanged and I'm without a phone; mega fucking annoying. The cell phone place actually wanted me to pay to ship their defective product back to them. They then said that it may take them several days to process the return and if, when they exchange the phone, it has a higher price than when I initially purchased it, they will charge me the difference. I made them give me a shipping label to send it out to them and told them flat-out that I was not paying another cent, and they had better be prepared to eat any additional costs if the phone's price changes. I'm reasonably confident they will not stick to their ridiculous line. But it's exhausting having to put up a fight for what any reasonable person would consider the least the company should do. SINCE I WILL NOT HAVE A PHONE FOR A WEEK. Does anybody have decent customer service anymore?

* Went to get a bridesmaid dress hemmed and . . . I can't even go into all of it. Inconsideration, long waits, thinly veiled hostility: this is the shit you get away with when your customers can't go anywhere else.

* I went to get my hair highlighted, and I had to go someplace new because my usual guy moved to Jersey. I like to look like a brunette who has highlights rather than premature grays. Instead, my whole fucking head is lighter, but the highlights aren't even blonde, they're a brassy reddish brown, and when it doesn't make me want to cry, it makes me want to ram a meat hook through somebody's skull. I have to go back to get it fixed and part of me just KNOWS it will end up even worse.

* I tried to haul my old, busted monitor to Union Square this weekend for a free recycling day. Only things didn't work out right, the person helping me couldn't arrive till late, and we wound up having to take a car. Twenty bucks: cheaper than what most places charge to recycle a monitor, but still twenty dollars more than zero.

* I bought a microphone for my computer. It does not work.

* Without going into details, it also happened twice on the job--ordered something, got back something else.

In short, I am in heavy disgruntlement mode at this point and really want to pound something with a shovel. Repeatedly. If one more thing goes this way, I may have no choice but to stop where I stand and scream for a few hours until the rage dims.

Then I will offcially be one of those crazy people who walk around New York.

Posted by Adair at April 28, 2006 12:14 PM

Posted to Cell phone angst | Crrrap!